Related Pages

Email, Call, or Visit the ITS Help Desk

If you are experiencing problems with Canvas or other IT issues, contact the Information Technology Services (ITS) Help Desk by email, phone, or in-person

Email: its-help@enc.edu
Phone: 617-745-3727 (Off Campus) or 3727 (On Campus)
In-person: First floor of the Nease Library: Open Monday - Friday 8 AM to 5 PM

The Canvas Help Button

When logged into Canvas click the Help ? icon at the bottom of the red navigation bar.

Once you click on Help, a sidebar will pop up with a list of options for students as shown below.

This course: Canvas Basics for Students provides essential information for ENC students. You can also email the ITS Help Desk, ask your instructor a question, and contact Canvas support directly by Chat, phone, or by submitting an online ticket.

Canvas Help Menu

Help menu for ENC students

Online Canvas Guides

You can browse or search the comprehensive Canvas Getting Started and Reference guides, which are frequently updates and include visual, how-to pages designed for busy learners.