Related Pages

Welcome to Canvas 🔙
Welcome to ITS 🔙
Your ENC Accounts
Reset Your Password
Canvas Login - Web Browser
Canvas Login - Mobile App
canvas.enc.edu (Canvas Sign-in, Canvas Basics for Students, ITS Help)

Email, Call, or Visit the ITS Help Desk

If you are experiencing problems with Canvas or other IT issues, contact the Information Technology Services (ITS) Help Desk by email, phone, or in-person

Phone: 617-745-3727 or x3727 on campus
ITS Office Hours: Mon-Fri 8am-5pm
iDesk Office Hours: Mon-Thu 7:30am-11pm; Fri 7:30am-5:00pm; Sat Closed; Sun 4:00pm-11:00pm
Help Desk & iDesk Location: Nease Library, First Floor
Main ITS Office: Gardner Hall, Ground Floor
ITS Help Desk Tickets via Email – its-help@enc.edu

The Canvas Help Button

When logged into Canvas click the Help ? icon at the bottom of the red navigation bar.

Once you click on Help, a sidebar will pop up with a list of options for students as shown below.

This course: Canvas Basics for Students provides essential information for ENC students. You can also email the ITS Help Desk, ask your instructor a question, and contact Canvas support directly by Chat, phone, or by submitting an online ticket.

Canvas Help Menu

Help menu for ENC students

Online Canvas Guides

You can browse or search the comprehensive Canvas Getting Started and Reference guides, which are frequently updated and include visual, how-to pages designed for busy learners.